Enter the New Zealand Primary Healthcare Awards | He Tohu Mauri Ora 


Make your mark! Winning an award will see your innovative ideas and successes shared throughout the sector and it will make you and your team feel amazing.  

Before you start your entry/nomination:

You can also read the category descriptions below and decide which category is the best fit for your project.


Key Health Outcomes

ACC patient safety award: This award celebrates excellence in safe practice. It recognises an individual or team for outstanding innovation and leadership in patient safety, and raises awareness and support for patient safety in all healthcare settings.

Pharmaceutical Society innovation in service delivery award: This award recognises a forward-thinking person or people who have made primary healthcare services significantly better through new ideas and initiatives. For example, their innovation might have improved patient experiences, health outcomes, access or equity in primary healthcare. The innovation could be clinical, business oriented, technological or other, but should be transformational and/or revolutionary!

Southern Cross Health Insurance primary and secondary integration award: This award recognises the success of a project or initiative that is a direct result of a primary and secondary care collaboration. The winner of this award will show how the integrated initiative transformed care to produce better more equitable health outcomes and lowered expenses of service delivery. The integration project can be an example from the wide spectrum of healthcare activities: IT, telemedicine, outpatient care, day-to-day delivery of care, etc.

Spark excellence in information technology award: This award recognises a primary healthcare individual, team or industry supplier that has harnessed the power of information technology to transform a healthcare service. The initiative must be original and benefit a wide range of customers or their businesses, at least at the primary care level. Whether it be to enhance information flow, clinical services or patient/customer related communications, the initiative must be proven to be secure and sustainable.

Ministry of Health equity award: In New Zealand, people have differences in health that are not only avoidable but unfair and unjust. Equity recognises that different people with different levels of advantage require different approaches and resources to reach equitable health outcomes. The Ministry of Health equity award recognises primary healthcare providers who have taken specific action to address health equity gaps in the populations they serve. Most importantly, they will have canvassed and listened to the needs of their customer group and designed solutions that meet those needs and, as a result, have significantly improved the health of people in that group.

Habit Group best mental health programme: This award recognises the achievements of a community-based mental health programme or initiative that has made a significant positive impact on the lives of people with experiences of mental unwellness, especially those who are from communities facing social or economic challenges.

Medispace good space award: This award recognises the imaginative design of a healthcare facility that contributes to an improved patient/consumer experience, enhancing the model of care and supporting the practitioners who work in the space. The project or design initiative must be original and your entry should explain the following: purpose of the design; background research or justification for the project; the planning and implementation process; and methodology and results.

Best youth or senior health service award: This award recognises the outstanding achievement of a health service designed and delivered either for youth aged 10 to 25 years of age (updated, 04/09/2019), or for people over 65 years of age. The health service will have made a significant positive impact on the lives of people in these groups and strived to make the service appropriate, engaging and effective for them. The service will have used best practice, excellence and imagination to achieve outstanding outcomes for their customers/patients.

Research and education award: This award recognises a significant high-quality primary healthcare research and or education project or programme. It is open to any individual or group that has developed, implemented and assessed the project/programme. The  project/programme should be able to be used to build an evidence base that contributes to health gains, and advances the target population’s knowledge, resources and people. The project or programme should have been completed in the last 12 months, ie, 1 September 2018 to 1 September 2019, but may have started more than 24 months ago.

Blue Star best supplier service, product or campaign: This award recognises the delivery and support of a product, service or campaign that achieved outstanding results for patients or healthcare professionals. The service, product or campaign can be shown to have improved an aspect of customer/patient care and/or improved the quality/delivery of clinical care.

BDO business achievement award: This award recognises excellence in healthcare business acumen and achievement. The winner will be a business (or business owner/manager) that has focussed on being better overall, not just in one small aspect. They will clearly show their ability to adapt their business model to focus on growth and the future of the health industry. Their drive and ambition to be profitable and able to adapt to meet industry challenges will be obvious, as will their willingness to learn as they go.

Individuals and Teams

Sanofi good sort award (nomination only): Think of a person you work with who just goes above and beyond to make people feel better about themselves and where they work. Then nominate them for this award! The winner will have a history of being someone who selflessly gives of their time; they do it to help others out and see people, primary care or their profession flourish. They may be the sort of person who generously contributes their expertise for training or acts as a community adviser or leader without necessarily having this in their title.

Pharmacy Guild community pharmacy of the year: This award recognises excellence in community pharmacy. It rewards a community pharmacy that is well managed, innovative and engaged in the local community and the wider primary healthcare sector. It has a focus on sustainability and the ability to replicate its exceptional model elsewhere.

Douglas Pharmaceuticals community or primary healthcare pharmacist of the year: This award recognises a community or primary healthcare pharmacist who has made an outstanding contribution to customer health through their excellence in clinical pharmacy practice. They will have an outstanding commitment to equity in health outcomes and through recognition of their obligations to Te Tiriti o Waitangi. They will have demonstrated professional leadership, imagination and innovation to achieve better outcomes and foster the growth and development of other primary care pharmacists.

ProPharma community pharmacy technician of the year: We know you are already a great performer because you have chosen to reflect on your practice! Now is the time to pitch yourself against other great performing pharmacy technicians in New Zealand. Any qualified (level 5) technician can enter; all you need is a pharmacist to give you a hand and a couple of dedicated hours. You can download the entry form by clicking here.

Green Cross Health outstanding contribution to health (nomination only): The winner of this prestigious award will be a person working in primary healthcare who has made a stellar contribution to health, and is an absolute inspiration to others. Their contribution could be made over a lifetime, or through one momentous invention or action, or for achieving recognition on the international stage. Whatever it is they have done, or are doing, it has made a significant positive impact on primary healthcare. That impact could be on health providers or teams, or on everyday New Zealand citizens – or both, or more than these. The initiative or work could span any aspect of healthcare, eg, technology, business, clinical services, workforce development, education, research, etc.

General practice of the year: This award recognises the work of a multidisciplinary general practice team that has had a positive impact on the business of general practice and on improving the patient experience. The team will exemplify how it has worked towards equity in all aspects of care. The winning general practice will be well managed, innovative and engaged in the local community and the wider primary healthcare sector. The judges will be interested in practices that demonstrated excellence in business as usual and service delivery excellence (showing incremental process improvement) or have turned their fortunes around, eg, have improved performance in a struggling practice. Those who have made improvements in a particular aspect of running their practice, eg, the morale and wellbeing of their colleagues, or campaigned for change in their local area should also apply.

Medtech general practitioner of the year: This award recognises an exceptional general practitioner or doctor working in general practice who has made an outstanding contribution to their practice and or patient health. They will have committed to Te Tiriti o Waitangi, and demonstrated professional leadership, imagination and innovation, to achieve better outcomes and foster the growth and development of other doctors working in general practice.

College of Nurses Aotearoa NZ nurse practitioner of the year: This award recognises an exceptional nurse practitioner who has addressed the needs of vulnerable populations through a NP-led model of care or other significant body of work. They will have an outstanding commitment to equity in health outcomes and through recognition of their obligations to Te Tiriti o Waitangi. They will have demonstrated professional leadership, imagination and innovation to achieve better outcomes and foster the growth and development of other NPs.

Practice nurse of the year: This award recognises the exemplary work of a practice nurse where they have made an outstanding individual contribution to patient care in their practice. They will have expended considerable effort and imagination, leadership and innovation to address practice and patient-level issues.

GlaxoSmithKline practice/business manager of the year: This award recognises an outstanding practice or business manager who showcases professionalism, is innovative and has a keen desire to deliver the best possible solutions to improve practice business, infrastructure and patient-focused services. For example, they may have championed and led the introduction of a new technology or system to improve workflow, reduce overheads and improve patient relationships and services, or created a more diverse workforce. Where this kind of work is undertaken in a practice by a medical administrator or receptionist, that person qualifies to enter or be nominated for this award.

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